Express shipping included with every order!
Terms & Conditions
Welcome to PromoPets.co.uk. These Terms and Conditions outline the rules and guidelines governing your use of our website and the services we offer. By accessing or using PromoPets.co.uk, you agree to comply with these terms. Please read them carefully.
​
1. Acceptance of Terms
By accessing or using PromoPets.co.uk, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website.
​
2. Product Information
We strive to provide accurate and up-to-date information about our products. However, PromoPets.co.uk does not warrant that product descriptions, images, or other content on the website are error-free or complete. We reserve the right to modify product information without prior notice.
​
3. Ordering and Pricing
Placing an order through PromoPets.co.uk constitutes an offer to purchase our products. We reserve the right to accept or decline any order for any reason. Prices listed on the website are in GBP and are subject to change without notice. We strive to ensure accurate pricing, but errors may occur. In such cases, we will contact you with the correct information before processing your order.
​
4. Custom Printed Products
For custom printed products, you are responsible for ensuring the accuracy of the design, spelling, and content before placing an order. Once production begins, changes may not be possible. We do not accept returns or provide refunds for custom printed items unless they are deemed faulty or damaged upon arrival.
5. Shipping and Delivery
We make every effort to ensure timely delivery of your orders. However, PromoPets.co.uk is not liable for any delays caused by external factors, including but not limited to weather conditions, customs procedures, or carrier delays. Shipping costs and delivery times are provided during the ordering process and are subject to change.
6. Returns and Refunds
Please refer to our separate Returns & Refunds Policy for information on our policies regarding returns and refunds.
7. Intellectual Property
All content, including images, text, logos, and designs on PromoPets.co.uk, are the property of PromoPets.co.uk and are protected by intellectual property laws. You may not reproduce, modify, distribute, or use our content without our explicit consent.
8. Limitation of Liability
PromoPets.co.uk shall not be held liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our website or products.
9. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.
10. Changes to Terms and Conditions
PromoPets.co.uk reserves the right to modify these Terms and Conditions at any time without notice. Continued use of the website after such modifications constitutes your acceptance of the updated terms.
For any questions or concerns about these Terms and Conditions, please contact us at support@promopets.co.uk.
​
Please note that this policy is subject to change without prior notice. These Terms and Conditions were last updated on [17/08/23].
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments